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Following the abolition of intra-EU duty-free, British Airways commissioned Pyott to develop a new inflight retail concept that would safeguard this important revenue stream. This commission saw Pyott develop a new retail strategy for British Airways that was product-led rather than price-led: a luxury department store of the skies entitled Shopping the World. Pyott designed Shopping the World for the next five years, delivering 20 brochures per year and £50 million annual revenue.      
             
             
    BRITISH AIRWAYS // Revolutionising inflight retail // 1995 - 2002
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